Deskzai: Best Help Desk & Customer Support Software

Features That You Will Get After Getting Started.

Knowledge Base

The "Knowledge Base" in a ticketing system is a repository of self-service articles, guides, and FAQs, enabling customers to resolve common issues, reducing ticket volume, and enhancing user satisfaction.

Business Hour

The "Business Hour" feature in a ticketing system defines the specific hours during which customer support is available. It ensures that tickets are addressed within these hours, optimizing response times and managing expectations.

Ticket Assign

The "Ticket Assign" feature in a ticketing system allows administrators or agents to assign incoming support tickets to specific team members based on expertise, workload, or availability, ensuring timely resolution.

Ticket Tagging

Ticket tagging in a ticketing system involves assigning labels or keywords to tickets for better categorization, easy searching, and efficient issue tracking. Tags help prioritize, filter, and organize tickets based on topics or urgency.

AI ticket reply

"AI Ticket Reply" is a feature in ticketing systems that uses artificial intelligence to automatically analyze and respond to customer inquiries. It improves response times, reduces manual workload, and enhances customer satisfaction.

add ticket note

The "Add Ticket Note" feature allows support agents or users to add detailed notes to a ticket. These notes help document interactions, progress, or important information for future reference and team collaboration.

instant reply

An "Instant Reply" feature in a ticketing system automatically responds to customer inquiries with predefined messages, providing quick acknowledgment and essential information while reducing response times and improving user satisfaction.

collision detection

Collision detection in a ticketing system ensures that multiple users or processes do not interfere with each other by preventing double-booking or conflicting reservations. It checks availability in real-time to maintain accuracy.

rate to ticket agent

"Rate to Ticket Agent" in a ticketing system allows users to provide feedback on their interaction with customer service agents, helping measure agent performance, improve service quality, and ensure customer satisfaction.

canned response

A "canned response" in a ticketing system is a pre-written reply used to quickly address common inquiries or issues. It improves efficiency, ensuring consistency and saving time for customer support teams.

Contact form

The "Contact Form" in a ticketing system allows users to submit inquiries, issues, or requests for support. It typically includes fields for name, email, subject, message, and attachments.

Multi-language Support

The "Multi-language Support" feature of the ticketing system allows users to interact with the platform in different languages, improving accessibility and enhancing customer experience for a global audience.

Help Desk And Customer Support Ticket System.

Access comprehensive alumni details and utilize an advanced search option for efficient alumni database navigation and retrieval of specific information.

Create And Manage Support Ticket Now More Easier.

Create and manage support tickets effortlessly with our streamlined ticketing system. Track issues , assign tasks to the right team, and get notifications on updates. With an intuitive interface, prioritize and resolve customer queries quickly, ensuring better communication and faster resolution for enhanced customer satisfaction.

Live Chatting System From Dashboard.

The "Live Chatting System From Dashboard" feature enables real-time communication between support agents and customers directly from the ticketing dashboard. Agents can manage multiple conversations simultaneously, providing quick resolutions. It enhances customer experience, facilitates instant problem-solving, and ensures seamless ticket management within the support workflow.

Live Notification System From Dashboard.

The "Live Notification System" in the ticketing dashboard provides real-time updates on new tickets, status changes, and important events. Notifications pop up instantly, ensuring users are always informed without needing to refresh. This feature enhances responsiveness and keeps support teams in sync with ticket activity.

Manage And Create Any Of Custom Pages From One Place.

Manage and create any custom pages from one place" allows users to effortlessly design and organize various ticketing system pages through a single interface. This feature simplifies page customization, enabling easy content updates, event listings, and FAQ management, ensuring a streamlined experience for administrators and improved user engagement.

Manage Your All Cms Pages And Contents Dynamically From One Place.

Manage Your CMS pages and content dynamically from one centralized platform, allowing seamless updates across your ticketing system. Easily modify text, images, and layouts in real time without needing technical expertise. Streamline your content management process, ensuring consistency and flexibility for all your web pages and events.

Manage Your Theme With Dark Mood Or White Mood.

Manage Your Theme With Dark Mode or White Mode" offers users the flexibility to customize the look of the ticketing system interface. Whether you prefer a sleek, modern dark theme or a classic white interface, this feature enhances user experience and reduces eye strain during extended use.

User Friendly Modern And Creative Helpdesk Portal.

The "User Friendly Modern and Creative Helpdesk Portal" offers an intuitive interface for seamless ticket management. It provides quick access to support resources, real-time updates, and efficient communication channels. With responsive design and modern features, it ensures a smooth experience for both users and support agents, enhancing overall productivity.

Email To Ticket

"Email to Ticket" is a feature that automatically converts incoming emails into support tickets. It streamlines communication by capturing customer inquiries directly from their inbox and turning them into actionable tickets. This ensures seamless issue tracking, faster responses, and improved customer support without manual ticket creation.

We Have Some Amazing Features For You.

Cookies Settings

Mobile Responsive

RTL to LTR Support

Dynamic Fields

Maintenance Mode

Multi currency

Easy translation

Change password.

Customer IP Address Tracking

two factor authentication

Google analytics

Automations

Auto reminder

Force sSL

Landing pages

User Activity Logs

Advance reports

Email template

Google Captcha

chat GPT API integrated

Customers Previous Tickets History

Roles & Permissions

Ticket Configuration

Announcements

Version Update

securities

Maintenance report

Assign Activity

Canned Response

Contact form

Clear Application Cache

Tenancy Supported Backend

Agent Username Privacy

Custom CSS & JS

Envato Configuration

Envato License Verification

Application Setting

Theme Setting

Storage Setting

Social Login

Storage Supported (Aws / Wasabi / Vultr)

Country Settings

Contact Messages

Ticket Notification By Email (New Ticket, Replay, Assign Agent, Status Change)

Affordable License For Every Budget.

We believe in providing value without compromising on quality. our flexible plans are designed to meet the needs of businesses of all sizes.

Regular License

$49.00

Deskzai Web App
Lifetime License Validity
All Premium Features
Permitted for 1 Domain
6 Months of general & technical support (Envato Support Policy)
Lifetime Free Update
For Personal Project
Free Future Update

For Commercial Project
End users can be charged
White Label
Priority Support
Installation Support

Purchase Now

Extended License

$199.00

Deskzai Web App
Lifetime License Validity
All Premium Features
Permitted for 1 Domain
6 Months of general & technical support (Envato Support Policy)
Lifetime Free Update
For Personal Project
Free Future Update

For Commercial Project
End users can be charged
White Label
Priority Support
Installation Support

Purchase Now

Which Plan Fits Best For You?

We believe in providing value without compromising on quality. our flexible plans are designed to meet the needs of businesses of all sizes.

Regular License

Extended License

Lifetime License Validity
Permitted for 1 Domain
All Premium Features
Lifetime FREE Update
For Personal Project
Free Future Update
For Commercial Projects [if end product is paid]
End Users Can Be Charged
Priority Support
Installation Support
White Label

Your Success is Our Priority: We're Here to Help

Elevate your project with our range of premium addons and plugins, designed to meet your specific requirements.

Support

Create Ticket

Documentation

Check Doc

Tutorials

Check Video

Want to Take Over DeskZai? Follow These Steps.

Start Your Business and Make It Shine!

Set Up The Admin Panel & Launch Your Website.

Install & Configure DeskZai To Your Server.

Purchase DeskZai From CodeCanyon.

Download DeskZai From CodeCanyon.

Hear What Our Satisfied Clients Are Saying.

Our clients are at the heart of everything we do, and their positive feedback is a testament to the quality of our service.

"We bought the software because we liked it. They quickly resolved the problems we had during the installation phase. Thanks"

erayburuncuk

"I really love this feature-packed platform and their excellent customer service operations."

farhadmollahit

"Nice script and awesome support."

Gramentheme

"Their customer support is very helpful."

byweb06

Frequently Asked Question.

Our clients are at the heart of everything we do, and their positive feedback is a testament to the quality of our service.

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Deskzai - Best Help Desk And Customer Support System Software

Features That You Will Get After Getting Started.

Knowledge Base

Business Hour

Ticket Assign

Ticket Tagging

AI ticket reply

add ticket note

instant reply

collision detection

rate to ticket agent

canned response

Contact form

Multi-language Support

Help Desk And Customer Support Ticket System.

Create And Manage Support Ticket Now More Easier.

Live Chatting System From Dashboard.

Live Notification System From Dashboard.

Manage And Create Any Of Custom Pages From One Place.

Manage Your All Cms Pages And Contents Dynamically From One Place.

Manage Your Theme With Dark Mood Or White Mood.

User Friendly Modern And Creative Helpdesk Portal.

Email To Ticket

We Have Some Amazing Features For You.

Affordable License For Every Budget.

Which Plan Fits Best For You?

Your Success is Our Priority: We're Here to Help

Want to Take Over DeskZai? Follow These Steps.

Hear What Our Satisfied Clients Are Saying.

Frequently Asked Question.

Customize Your Project To Perfection!

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Services

Useful Links

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